Wolters Kluwer

Echidna, 2010 – 2017

CEO, Executive Engagement

"Limitless commerce for a 183-year-old institution"

  • ,Multi-site commerce platform implementation for a company serving 93% of Fortune 500 companies
  • ,Rebuilt the purchasing experience across a complex, deep catalog of professional resources
  • ,Platform designed to scale with ongoing catalog growth without re-platforming
  • ,Improved findability and checkout conversion for enterprise buyers with complex procurement needs

20%

Revenue Increase

13×

Conversion Rate Growth

11%

Higher Average Order Value

Sam's Club

2004 – 2008

Developer

"First deep web analytics on Samsclub.com"

  • ,Installed Omniture SiteCatalyst. The industry's leading enterprise analytics platform. Giving Samsclub.com its first deep understanding of visitor behavior
  • ,Implemented visitor path analysis, conversion funnels, and campaign attribution across the site
  • ,Enabled real-time reporting on traffic sources, on-site search, and purchase journeys
  • ,Replaced guesswork with data: teams could now see exactly where revenue was won and lost in the funnel
  • ,Laid the technical foundation for the data-driven marketing strategies that followed

3.5M

Daily Page Views Tracked

First

Deep Analytics on Samsclub.com

Dubai Duty Free

Echidna, 2010 – 2017

CEO, Executive Engagement

"Bridging airport retail and digital commerce"

  • ,Comprehensive e-commerce transformation for one of the world's largest airport retail operations
  • ,Modernized tech stack to bridge the physical and digital shopping experience for millions of annual travelers
  • ,Digital platform built to operate at scale across luxury goods, electronics, spirits, and fragrance categories
  • ,Seamless pre-order and pick-up flows integrated with physical terminal operations

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